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Prosopagnosia (face blindness)

Prosopagnosia, also called face blindness, is a condition where you have difficulty recognising people's faces. There is no treatment, but there are things you can do to help you recognise people.

Symptoms of prosopagnosia (face blindness)

The main symptom of prosopagnosia is having difficulty recognising faces. You'll still see the parts of a face normally, but all faces may look the same to you.

It affects people differently. Some people may not be able to tell the difference between strangers or people they do not know well. Others may not recognise the faces of friends and family, or even their own face.

Other symptoms of prosopagnosia can include difficulty with:

  • recognising emotions on people's faces
  • recognising people's age and gender
  • recognising characters and following plots in TV programmes or films
  • recognising other things, such as cars or animals
  • finding your way around

Difficulty recognising faces may make it harder to form relationships, or cause problems at work or school.

This may affect your mental health and may lead to social anxiety or depression.

See a GP if:

  • you're struggling to recognise people's faces and it's affecting your life

They may refer you to a specialist for an assessment.

Things you can try to help with prosopagnosia (face blindness)

There's no treatment for prosopagnosia, but there are things you can do to help recognise people.

Do

  • tell people about the condition before you meet them

  • ask people you're close to for help identifying others

  • ask people to introduce themselves when you greet them

  • use people's voices or body language to tell them apart

  • make a note of distinctive features about a person such as hairstyle, jewellery or accessories

  • use name tags or write down the names of colleagues and where they sit at work

Causes of prosopagnosia (face blindness)

Prosopagnosia is caused by a problem with the part of the brain that processes information about faces.

It can happen:

  • if you do not develop the ability to recognise faces – this is the most common type and may run in families
  • from brain damage, such as following a stroke, head injury, inflammation of the brain (encephalitis), or Alzheimer's disease
  • if you're autistic
Find out more:
Last Reviewed
26 May 2026
NHS websiteNHS website

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Established in 1983, Blackwells Chemist has been around for 43 years in the current hands of Piyush Amin, providing excellence care and personal professional advice. Over time, we have secured our reputation to thousands of patients as "their long term family pharmacist" due to our specialist advice, care and attention served and tailored to each and every patient and their needs.

As well as the standard pharmacy prescription services and healthcare retail products, we also offer a wide range of healthcare services including antigen and antibody testing, a travel and vaccination clinic, a seasonal flu & covid jab service, blood pressure monitoring, addiction clinics, health screening services, Pharmacy First and a range of over 12,000 product lines stocked in store.

We serve all of Beckenham, Bromley, Park Langley, Penge, Crystal Palace, West Wickham, Shirley, Eden Park, Elmers End, Shortlands and further afield. 

Ask your local GP about our sterling reputation, for both excellence in care as well as stocked products.
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Premises GPhC No:1032588
Superintendent Pharmacist: Piyush Amin (GPhC No. 2028679)
Owned by: Blackwells Chemist Limited
Company Reg: 07458651
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